Communicating at Work

This interactive workshop is focused on the basics of impactful listening and communication.

❖ Who Will Benefit the Most?

  • Less experienced employees who need to build business communication skills

  • Employees who struggle to communicate clear messages

  • Team members who are less confident speaking with peers, managers or customers

  • Employees who have specific communication challenges to address

❖ Workshop Objectives:

  • Explain the Five Cs of effective communication

  • Identify the most common barriers to communication

  • Assess your listening skills

  • Explain and practice active listening skills

  • Determine the best way to get your point across

  • Examine situation dynamics to assess the best approach for communicating in challenging situations

  • Apply effective principles for face-to-face, written and virtual situations

 

❖ Workshop Logistics:

  • 3, 2-hour sessions, delivered on MS Teams

  • Includes takeaway participant guide

  • Fees are $300/per attendee


 

Make sure they can run the business (without you).